TERMS AND CONDITIONS
DATA PROCESSING SUPPLIES LTD

1) Definitions; 'The Company' shall mean Data Processing Supplies Ltd or any associated company.
'The Customer' shall mean the other contracting party.
'The Products' shall include all goods and services/provided by the company.

2) These conditions supercede those published in any previous correspondence. Orders placed by the customer are deemed to be in accordance with these conditions and the company shall not be bound by any variation, in favour of or addition to these conditions unless accepted in writing by the company.

3) The company reserves the right to amend conditions of sale and specifications without prior warning.

4) Subject to Clause 5 the company will deliver the goods to the address specified in the order.

5) The company shall not be liable for any delay or for any consequence of any delay in the production, delivery or commissioning of any of the products or services if such delay shall be due to fire, strike, lock-out, dispute with workmen, flood, accident, delay in transport, shortage of fuel, default of any subcontractor the inability to obtain material, embargo, act or demand or requirement of any government department or local authority or as a consequence of war or of hostility (whether war be declared or not) or to any other cause whatsoever beyond the company's reasonable control. If any such delay occurs then (unless the cause thereof shall frustrate or render impossible or illegal the performance of this contract or shall otherwise discharge the same) the company's period for performing its obligations shall be extended by such a period (not limited to the length of delay) as the company may reasonably require to complete the performance of its obligation.

6) No property in or title to any goods shall pass from the company to the customer unless and until the customer has made full and complete payment to the company.

7) The customer shall inspect the said goods immediately on the arrival thereof and shall within 24 hours of receipt of the goods report any shortage or damage to the goods to the company. In the case of damaged goods all packing should immediately be returned to the company with the goods for examination. The cost of carriage in such a case is to be paid by the customer. Non-delivery should be reported to the company within 5 days from the date of the invoice otherwise delivery will be deemed to have been made.

8) If the customer shall fail to give notice as specified in Clause 7 the said goods shall be deemed to be in all respects in accordance with the order and the customer shall be bound to accept and pay for the same accordingly.

9) Cancellation of orders cannot be accepted unless by prior agreement, any agreed cancellation will be subject to a cancellation charge. Any specifically produced or non stock products order by the customer cannot be cancelled and the customer will be charged in full for any such products or services.

10) Products ordered in error and returned to the company, subject to the companies agreement, must be returned carriage paid and intact. Any damaged returned products will be returned to the customer and charged for in full unless the companies returns procedure is followed. Any product or service which is non stock and has been produced/supplied to the customer is non returnable once the company has accepted the customers order. Approved returned goods will be subject to a handling charge of 10% (£5.00 minimum) to cover administration costs.

11) Terms of payment for approved customers are nett 30 days from date of invoice, failure to meet these terms will result in interest being charged on the amount due at such rate as the company may at their absolute discretion set from time to time.

12) Due to the disproportionate cost of processing small orders, a small order/handling charge will be charged at the companies discretion for any order below £25.00.

13) Any order below £10.00 may be subject to a £5.00 administration charge or the order will be charged at £10.00 + TAX, being the minimum order value.

14) Any products which attract a manufacturers small order and/or carriage charge are sold subject to costs being paid by the customer.

15) The cost of carriage, postage and packing will be charged to the customer where applicable and at the companies discretion.

16) The amount of any and/or tax or other government charge or duty in respect of the goods (whether upon its production, dispatch installation sale purchase or otherwise) and the cost to the company of conforming with any other legal requirement (including any Act of Parliament and any order or regulation made by any government or body or department) imposed or coming into force after the date of this agreement shall be added to the price and paid by the customer.

17) The company shall not under any circumstances whatsoever be liable for any loss (which expression in this clause includes injury, damage or delay) or for any consequence of any such loss arising from the use of any product or service supplied by the company.

18) The company shall not be liable for and the customer shall indemnify and hold the company harmless against any claim by or loss damage to any person or property directly or indirectly occasioned by or arising from the use or operation other than by the company or possession or the products and from negligence (including the use of any part of the equipment otherwise than in accordance with the companies operating instructions and manuals) or default or misuse by or on the the part of the customer or any person or persons other than the company.

19) The indemnity shall extend to any costs and expenses incurred by the company.

20) If for any reason the customer is unable to accept delivery of the goods at the time when the goods are due and ready for delivery the company shall if the storage facilities permit store the goods safeguard then and take all reasonable steps to prevent their deterioration until their actual delivery and the buyer shall be liable to the company for the reasonable cost (including insurance of them so doing).

21) Prices are those applicable at the date of dispatch. If prices differ for whatever reason from those shown, we will advise you as soon as is possible/practical.

22) Any manufacturers price increases that may apply after the order is placed will be applicable and will be advised as soon as known.

23) Credit Card Orders are subject to a 2.5% surcharge.

24) Garment size specifications and quality should be checked BEFORE any print/embroidery process as NO CREDIT ALLOWANCES CAN BE MADE FOR WORN, PRINTED OR PROCESSED GARMENTS.

25) Printed or embroidered garments will not be accepted back under any circumstances.

26) Only faulty garments that have NOT been worn or processed will be credited in full. THESE MUST BE RETURNED WITHIN 21 DAYS OF PURCHASE.

27) No clothing goods will be authorised to be returned that were purchased more than three months ago. Goods accepted back will be subject to a 10% (£10.00 minimum) handling and administration charge together with carriage costs if applicable.

28) Underwear is strictly non-returnable.

Cookie/Privacy Policy

As a customer of Data Processing Supplies Ltd, we have a central system that collects your orders and delivery information so that we can deliver your order to you.

We also store the following information:
Company and/or Personal Phone number
Company Bank details
Email address
Delivery Address
Website

The employees of Data Processing Supplies Ltd collect the data.

It is collected in the following ways:
When you place an order with us
When you create an Online Account
Online web/Directory searches
Networking/business events
Enquiries & Quotations
Recommendations from customers
Local Advertising

It is being collected so that we can:
Deliver your order to you
Keep you informed about our products and services
Keep you informed about your delivery
Contact you in regard to legitimate business interests

It will be used for the legitimate business interests of Data Processing Supplies Ltd Keep you informed about our products and services Keep you informed about the progress of orders or queries

Data is only ever shared by secure link in 2 instances. For direct delivery from our supplier(s). Your name, company name and delivery address is shared with our supplier(s), where your order is being delivered from. Our suppliers cannot use the information to contact you directly. All information is held securely. No information will be passed by them to 3rd parties.

What will be the effect of this on the individuals concerned?
There should be no effect of this on any individual concerned.

No

You have the right to change your communication preferences with respect to e-mail newsletters and notifications of special offers and products, you may also choose to withdraw your consent from further use of your information by Data Processing Supplies Ltd. We may, however, retain information about your previous transactions for audit purposes (so long as it remains relevant) to ensure the integrity of our data and to fulfil our legal requirements.

Data Processing Supplies Ltd retains personal data for as long as necessary to provide the products, services, and fulfil the transactions you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our agreements. Because these needs can vary for different data types in the context of different products, actual retention periods can vary significantly.

The products and Services offered by Data Processing Supplies Ltd either directly or through our website are not directed to children under the age of 13 years. We will not knowingly collect personal information about a child under the age of 13. We do not allow minors (persons who are under the age of majority in their place of residence) to create accounts, make purchases or enter contests or promotions.

We may change this privacy notice from time to time. You should check this notice occasionally to ensure you are aware of the most recent version.

Please call or email The Data Controller
finance@dp-supplies.com
0191 4785068
Address: St Andrews House, Westfield Terrace, Gateshead, Tyne & Wear. NE8 4LD

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